Dear Cougs,
I want to acknowledge that the tragedies of the past 10 days have
left us all feeling an intense mix of emotions, from grief to anger
to fear. As we mourn the lives the University of Idaho lost far too
early, I want you all to know that your Cougar family is here for you.
Our utmost priority is your safety.
As classes resume next week, we have implemented the following
safety protocols and resources:
- WSU Police and Pullman Police have increased patrols on campus
and in adjacent neighborhoods.
- Cougar Safe Rides provides safe transportation to and from campus
most nights, and is working on expanding their service days. Call or text
WSU‑267‑SAFE (978‑267‑7233) to arrange a free ride.
- The WSU Police Cadet Corps offers a free on foot escort service to
and from campus most evenings. Call 509‑432‑3818 for details.
- Bus routes are available for evening transportation. The Pullman Transit
Wheat and Lentil routes run daily until 10 p.m.
- For your personal safety and convenience, after dark you can ask your
driver to let you off at any point along your bus route. It does not have
to be a regular bus stop. For safety reasons, drivers are still required
to make pick‑ups at designated bus stops only.
- For the most up‑to‑date transit information, consider downloading the
PTBusBeacon app, available for both Android and iOS.
- If you are on campus and need immediate help, look for one of the many
emergency blue light telephones located around the area. Push the button and
you will be directly connected to the Whitcom 911 Communications Center.
- WSU and the City of Pullman have installed street cameras on campus
and in highly trafficked areas of College Hill (you may have seen
the street signs). These are to help keep our community safe.
Additionally, we encourage everyone to look out for each other —
Cougs help Cougs! This starts with “if you see something, say something.”
Create safety plans such as: When in doubt, call 9‑1‑1 (if you’re unable to
call, text 9‑1‑1). Partner with friends and classmates to walk in groups at
night. If you’re able, turn on your porch light to increase neighborhood
visibility. Be aware of your surroundings at all times. Tell others where
you are going and consider a buddy system.
I recognize that even with these safety protocols in place, some of you may
feel uneasy about returning to campus. The Provost’s Office has been working
directly with Pullman faculty on all the options available for students, and
have asked them to exercise understanding and grace throughout this trying time.
You are welcome to contact your instructor directly if you want to explore
alternative course delivery options. Please also consider contacting your
academic advisor if you have additional questions about your academic options
for the remainder of the semester.
I also want to remind you of the support services available to you:
- After hours crisis phone: Call 509‑335‑2159 for WSU Counseling and
Psychological Services (CAPS) after hours crisis counselors. Available on
weekends, university holidays, and after 5 p.m. on weekdays.
- CAPS crisis appointments: Call 509‑335‑4511 to schedule a same‑day in‑person
or telehealth appointment.
- Mobile mental health services are available anytime, anywhere, including
phone access to live mental health support services after‑hours, a self‑guided
therapy app, and anonymous and safe chat rooms to discuss mental health.
- Crisis Text Line: Text HOME to 741741 for free, 24/7 support from volunteer
Crisis Counselors.
- Suicide and Crisis Lifeline: Call or text 988 for 24/7 support from trained
counselors who can listen and provide support.
For information about more crisis and campus resources visit Cougar Health Services.
Please take the time this week to rest and recharge. If you are traveling back to Pullman, please keep an eye on the weather and prioritize your safety and the safety of those around you. Let’s continue to support each other and our communities. Together, we are #VandalStrong.
With gratitude,
Elizabeth S. Chilton
WSU Pullman Chancellor
